iGaming Ontario seeks proposals for a centralized self-exclusion solution until April 24, 2024

Update: On March 28, 2024 iGaming Ontario extended the request for proposals for Ontario's centralized self-exclusion solution until May 8, 2024.

iGaming Ontario (iGO) is currently seeking proposals for Ontario’s centralized self-exclusion solution for igaming from now until May 8.

Partnering with iGO on this multi-year project offers a unique and exciting opportunity for forward-thinking and innovative organizations prepared to make a lasting positive impact on the igaming landscape in Ontario. Interested organizations can visit iGaming Ontario’s dedicated procurement page on MERX to review all NRFP details and prepare their submissions for this high-profile initiative.

The successful bidder will develop a system that:

  • Integrates seamlessly with all Ontario igaming operators’ systems, including Ontario Lottery and Gaming Corporation (OLG)’s igaming site. 
  • Provides anyone 19+ with easy access to create and manage their self-exclusion profile. 
  • Implements Know Your Customer (KYC) identity verification, registration, renewal, and reinstatement processes that are intuitive, simple, and offer supporting information.

How  to Participate in the Bidding Process

The Centralized Self-Exclusion (CSE) Solution, along with other iGO current and past bid opportunities, can be found on iGO’s MERX page. 

Have a question?

Use the question and answer tool provided on iGO’s MERX page to submit any questions you might have. Please note that iGaming Ontario will only entertain questions about open bidding opportunities in accordance with government directives.

About iGaming Ontario

iGaming Ontario (iGO) works alongside the Alcohol and Gaming Commission of Ontario (AGCO), the Ontario Lottery and Gaming Corporation (OLG) and the Government of Ontario to bring world-class online gambling experiences to the province in a safer environment, helping to protect consumers and provide more choice.