Customer service
Please visit Player Support to submit an inquiry or complaint about your experience with internet gaming.
Phone
Greater Toronto Area: 416 326-8283
Toll-free: 1 833 55-iGame/ 1 833 554-4263 (in Canada & US only)
Security caution: Please don't send confidential information by email unless you encrypt it.
Mailing address
4711 Yonge Street, Unit 602
Toronto, Ontario
M2N 6K8
Business hours
Monday to Friday, 8:30 a.m. to 5:00 p.m. (ET).
Inquiries will receive a response within 2 business days. iGaming Ontario will arrange for accessible feedback and alternative formats upon request. As iGaming Ontario jointly administers its customer service with the Alcohol Gaming Commission of Ontario, please see their Accessibility Plan and Policies.
Operators looking to get started
If you are a prospective operator intending to join the regulated igaming market in Ontario, please visit Join the Ontario market and follow the steps outlined.
Media
media@igamingontario.ca. Please note this email account is reserved for media inquiries.
See also
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