Customer service
Please visit Player Support to submit an inquiry or complaint about your experience with internet gaming.
Phone
Greater Toronto Area: 416 326-8283
Toll-free: 1 833 55-iGame/ 1 833 554-4263 (in Canada & US only)
Security caution: Please don't send confidential information by email unless you encrypt it.
Mailing address
4711 Yonge Street, Unit 602
Toronto, Ontario
M2N 6K8
Business hours
Monday to Friday, 8:30 a.m. to 5:00 p.m. (ET).
Inquiries will receive a response within 2 business days.
Operators looking to get started
If you are a prospective operator intending to join the regulated igaming market in Ontario, please visit Join the Ontario market and follow the steps outlined.
Media
@email. Please note this email account is reserved for media inquiries.